Here at HockeyMonkey.com, we're known for our unrivaled customer service. We're friendly, knowledgeable, and efficient. Please feel free to call us at one of the phone numbers listed below if you have any questions regarding an order, shipping, products or returns. We offer a variety of contact methods; you can call us using the telephone, send us a message or utilize our interactive chat. If you are trying to track your package, please visit our Order Status page.
Due to the volume of e-mails we receive, it may take up to 24 hours for Customer Service to review your message. Please note that due to our incredibly fast order processing times, once your order is placed we will be unable to make any changes to your order. Please double check your order and make sure all the information is correct before placing your order. In addition to E-Mail and Telephone, you may also use Live Chat to contact HockeyMonkey.com Customer Service.
12/7/21 - 11:20am CT: We are currently experiencing issues with our customer support phone system. We strongly encourage customers to contact support using Live Chat for urgent matters or the Customer Support contact form for general requests.
Customer Service Hours of Operations
Monday - Friday: 8:00am - 5:00pm Central
Saturday: 8:00am - 3:00pm Central*
*Temporary Saturday Hours are in effect from November 27th through December 18th.
Contact Phone Numbers
Customer Service (US/Toll Free): 1-888-286-6169
International Customers: +1-214-383-8895
Warranty Support: 1-214-383-8861
Team Sales: 1-866-673-6425