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HockeyMonkey Customer Support
How can I place an order?
What payment options do you accept?
Does HockeyMonkey verify my order?
How long does it take to process my order?
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How long does Standard Shipping take?
How are Express Orders shipped?
Can I have my order shipped to a PO Box or APO/FPO?
How are International Orders shipped?
How often are orders shipped?
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Returns & Exchanges
What is your return policy?
How do I return merchandise?
Who pays for shipping a return?
Can I exchange an item for another?
How will I be refunded?
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What products are covered under warranty?
What is the Hockey Stick warranty periods?
Is HockeyMonkey.com an authorized retailer?
Is purchasing on HockeyMonkey.com safe?
I received a charge from HockeyMonkey, but never placed an order, what do I do?
What information does HockeyMonkey collect and use?
How does HockeyMonkey use aggregate information?
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What is your website General Use policy?
Product Review Disclaimer
Limitation of Liability
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Rebound Rewards Information
How do I register for Rebound Rewards?
Does it cost anything to register for Rebound Rewards?
How do I earn Rebound Rewards?
How is my Rebound Rewards tier determined?
How are my Rebound Rewards calculated?
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When is the customer service department closed?