Rebound Rewards Information

When will I receive my Rebound Rewards?
Rebound Rewards are available on the first day of the month, one full calendar month after the order was placed. For example, if an order was placed on July...
Mon, Nov 2, 2020 at 4:56 PM
What should I do if I didn’t receive my Rebound Rewards e-mail?
If you didn’t receive your Rebound Rewards in your e-mail, log into your HockeyMonkey.com account and check the Valid Rewards section. If you still can find...
Mon, Nov 2, 2020 at 4:57 PM
Can I receive Rebound Rewards if I placed my order as a Guest?
Unfortunately, it is not possible to earn Rebound Rewards if your order was placed using as a guest. We are unable to retroactively link orders placed as a ...
Mon, Nov 2, 2020 at 4:57 PM
How do I redeem my Rebound Rewards?
While logged into your account, simply copy and paste your valid Rebound Rewards code into the field for Coupons & Rebound Rewards codes – then click th...
Mon, Nov 2, 2020 at 4:57 PM
Can I redeem my Rebound Rewards on more than one purchase?
No – A Rebound Reward code may only be redeemed once, even if the entire value wasn’t used during on the initial order. In order to maximize the value of yo...
Mon, Nov 2, 2020 at 4:58 PM
Can I link my Rebound Rewards from another GoalieMonkey, LacrosseMonkey or BaseballMonkey?
We are unable to link Rebound Rewards from any of our other websites.
Mon, Nov 2, 2020 at 4:58 PM
Can I use my HockeyMonkey.com Rebound Rewards on GoalieMonkey, LacrosseMonkey or BaseballMonkey?
No – Rebound Rewards may only be used on the site through which they were issued.
Mon, Nov 2, 2020 at 4:59 PM
If I use a Rebound Reward on an item and decide to return the item, what happens to my rewards?
Once a Rebound Reward code is redeemed, we are unable to re-issue a new code or re-activate the issued code in the event of a merchandise return.
Mon, Nov 2, 2020 at 5:00 PM
Can I have multiple accounts on one website?
Yes – although it would be in your best interest to utilize one account to maximize your rewards.
Mon, Nov 2, 2020 at 5:01 PM
Can I trade my Rebound Rewards to somebody else?
No – Rebound Rewards are non-transferrable. Rebound Rewards may only be used by the customer they were issued to.
Mon, Nov 2, 2020 at 5:01 PM