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HockeyMonkey Customer Support
Ordering Information
19
How can I place an order?
What payment options do you accept?
Does HockeyMonkey verify my order?
Order Confirmations
How long does it take to process my order?
See all 19 articles
Shipping Information
9
How long does Standard Shipping take?
How are Express Orders shipped?
Can I have my order shipped to a PO Box or APO/FPO?
How are International Orders shipped?
How often are orders shipped?
See all 9 articles
Returns & Exchanges
10
What is your return policy?
How do I return merchandise?
Who pays for shipping a return?
Can I exchange an item for another?
How will I be refunded?
See all 10 articles
Warranty Information
3
What products are covered under warranty?
What is the Hockey Stick warranty periods?
Is HockeyMonkey.com an authorized retailer?
Privacy Information
9
Is purchasing on HockeyMonkey.com safe?
I received a charge from HockeyMonkey, but never placed an order, what do I do?
What information does HockeyMonkey collect and use?
Does HockeyMonkey use cookies?
How does HockeyMonkey use aggregate information?
See all 9 articles
Website Disclaimers
7
What is your website General Use policy?
Warranty Disclaimer
Shipping Disclaimer
Product Review Disclaimer
Limitation of Liability
See all 7 articles
Rebound Rewards Information
22
How do I register for Rebound Rewards?
Does it cost anything to register for Rebound Rewards?
How do I earn Rebound Rewards?
How is my Rebound Rewards tier determined?
How are my Rebound Rewards calculated?
See all 22 articles
General Information
1
When is the customer service department closed?